About us

The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.

Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.

The role

In January 2023, the Fidelis Insurance Group was re-structured including the launch of Fidelis MGU Group (now re-branded The Fidelis Partnership) with its own Compliance Team. This team has responsibility for compliance across the Group. Part of the role of the Compliance Team is to manage product governance. In 2024, The Fidelis Partnership (TFP) will add consumer business to its exiting SME business in scope of the product governance rules using TFP Lloyd’s capacity.
Reporting to the Group Head of  Compliance, we are looking for a contract resource to help the Compliance Team and TFP more widely, upgrade our processes to cover consumer business with a focus on the requirements of Lloyd’s as well as the FCA.

TFP operates in a unique way because the capital providers have delegated to it a wider range of insurer activities including underwriting; claims; actuarial and ceded. In view of this, the role holder will need to embrace both intermediary and insurer regulatory requirements and Lloyd’s requirements.
The role holder will have considerable autonomy while also being a key member of the Compliance Team.  There are currently no formal direct reports, but the role holder will have access to other resource in the compliance team to support activity.

Key accountabilities

• Enhancing the conduct risk framework to cover Lloyd’s consumer business to ensure appropriate information is gathered and collated on an ongoing basis to enable a robust assessment of the effectiveness of conduct risk management practices.
• Responsibility for liaising with appropriate stakeholders, both TFP staff and third parties to undertake and document the revised processes.
• Providing conduct risk advice and guidance on the systems and controls necessary to deliver good outcomes for consumers using Lloyd’s capacity.
• Creating and delivering training to the business to support the above.
• Supporting the re-design of Conduct or POG reports, including Conduct MI to be reported to the Board.
• Third party contact. Where needed, the role holder might easily be the point of contact for regulators.  There are also opportunities to deal with our third parties such as legal counsel.

Skills & experience

• Conduct experience with consumers and Lloyd’s
• Strong written and spoken communication skills to enable communication at all levels.
• A strong collaborator, influencer, listener, to build consensus and a constructive working relationship across the business.
• Experience interpreting and applying regulatory rules to practical scenarios and helping to devise compliant, commercially acceptable solutions.
• Strong analytical, research and reporting skills.
• Ability to handle a varied workload and competing priorities.
• Proficiency in Microsoft Word; PowerPoint and Excel.
• Knowledge of the regulatory landscape for UK, EU and Belgium and Ireland in particular.

Other

The Fidelis Partnership Ethos

At The Fidelis Partnership, we aim to be different while making a difference.

• We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
• Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
• We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
• We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
• We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.

Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.

Diversity, Equity & Inclusion

Diversity & Inclusion in the workplace

• Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
• We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
• This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
• We aim to maintain a focus on equal opportunities across all stages of hiring process
• We measure and minimise the pay gap where possible.

Bring Your Whole Self to Work

Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.

To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact fidelis@avenciaconsulting.com to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.

Apply by 10/02/2025

Reference: FID01266