The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.
Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.
The role
The Full-Stack Software Engineer is a key role within the Fidelis MGU technology team. You will work designing and developing bespoke tools and systems in support of Fidelis’ business processes, liaising with our PMO and users across business units to thoroughly understand user requirements. As a full-stack developer you will work within an agile team delivering solutions for internal and external users to the highest standards across a range of our technology systems, from the UX design through to business logic and data persistence. You will be operating in a Microsoft tech stack environment with a mix of on-prem and cloud (Azure) hosting.
Key accountabilities
Designing and developing bespoke tools and systems in support of Fidelis’ business processes
Day to day you will be involved in designing and developing new software as well as supporting existing applications, including investigating, evaluating, and making recommendations for optimisations to our systems
Work closely with other software development teams (internal and external), tech architects and business owners to refine requirements and translate business needs into IT solutions
You act as a technical guide for your team, providing direction on technology use, improving our processes on a continuous basis
Liaise with management across the business to ensure there is always an approach of continuous improvement and implementation of best practice
Effective documentation of relevant tools and reports
Investigating, evaluating and making recommendations for improvements to current and new software
Work with the Infrastructure team as needed to ensure the technology environment requirements are known and are properly supported, fit for purpose, and kept up to date
Create a supportive and rewarding working environment that aligns with the company culture as well as instilling a sense of ownership, accountability and technical excellence in your team driving efficient processes and constantly push engineering best practice
Monitor efficiency of resource use and efficiency of delivered systems
Develop a thorough understand of our industry and our products and services
Regular progress reporting, defining and reporting KPIs and key objective/result metrics including helping your team define, drive and achieve their objectives and key results
Keep stakeholders up to date on all activities that affects their individual goals and be a point contact for work status
Continual focus on long term technology effectiveness, simplicity of solutions and appropriate controls
Estimate projects and tasks, working closely with technical and business teams as needed
Skills & experience
Bachelor’s degree (or equivalent) in a relevant field
Minimum 5 years’ experience in a similar technical role
Strong customer service mentality with the ability to develop and maintain relationships with stakeholders at all levels
Strong motivational and people skills, helping team members to excel in a culture of collaboration and openness
Excellent organisation and time-management skills, with demonstrated ability to work in a dynamic and fast-paced enterprise level environment
Strong communication skills, both oral and written with proven ability to influence change. You should be able to communicate clearly and with purpose, working effectively with team members and stakeholders across the organisation
Clear ability to run and manage processes efficiently, including change processes, aligning with other teams as needed
Able to deliver objectives assigned to you with a strong sense of urgency
Always maintain a high bar of quality and have pride in doing work well to high engineering standards
Drive and support innovation in a pragmatic and effective way to meet the needs of the business
Adaptable working in a heterogeneous IT environment
Leading by example in terms of our company culture and values
Passionate about building high-quality systems with meticulous attention to detail
Ability to follow and improve process, and improve your skills on an ongoing basis
Fluent in Agile/Scrum
Supporting and building a team culture of security, innovation, efficiency, accountability and initiative, with a focus on process simplification and outcome delivery
Strong leadership skills, an innovative mindset and experience as a proactive team player
Take ownership of your work and responsibility for outcomes delivering key projects
Work closely with technical leadership and peers to create product roadmaps, estimate work packages and set priorities for your teams
Specific Technical skills:
5+ years development experience in Microsoft .NET Development (C#)
Experience in implementing Message Queue/Microservice Architecture, with both on-prem & Cloud-based experience a plus
Strong UI design and development skills with deep appreciate of UX/usability and designing performant and responsive interfaces. Experience with WPF an advantage
5 years’ SQL Server Database Development experience; Experience with large datasets and data warehouse experience is a plus
Solid Experience with ORM Frameworks (Entity Framework preferred)
Experience in the financial services industry an advantage; Insurance/Reinsurance experience preferred
Demonstrated expertise of Microsoft SSRS; expertise in Microsoft PowerBI a plus
Familiarity with Message Queue Technologies (RabbitMQ, Kafka, etc.)
Experience in Microservice Design, containerization, orchestration
A thorough understanding of Web API development and understanding of API gateway technologies
In addition, we’re interested in hearing from candidates with any of the following
Experience in NoSQL DBs
Migration from On-Prem to Cloud
Insurance Claims based Security infrastructure
Exposure to SOX Compliance
Experience with Azure/AWS Machine Learning
Other
The Fidelis Partnership Ethos
At The Fidelis Partnership, we aim to be different while making a difference.
We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.
Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.
Diversity, Equity & Inclusion
Diversity & Inclusion in the workplace
Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
We aim to maintain a focus on equal opportunities across all stages of hiring process
We measure and minimise the pay gap where possible.
