The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.
Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.
The role
The Business Support and Executive Assistant role provides high‑quality, comprehensive executive support primarily to the Head of Underwriting - Energy, as well as up to three additional Heads of Function. The role also delivers lighter‑touch administrative support to the wider functional teams aligned to these senior stakeholders, e.g. the Energy Underwriting desk.
This position plays a critical role in enabling effectiveness of the stakeholders it supports through exceptional organisational capability, sound judgement, and strong collaboration, demonstrating outstanding self‑management and a proactive, solutions‑focused approach.
Key accountabilities
Executive Support
Act as a trusted first point of contact for stakeholders, managing access, communications, and priorities with professionalism and discretion.
Provide consistently proactive, responsive, and highly organised support, anticipating needs and managing competing demands effectively.
Own complex diary management, including scheduling, gatekeeping, and forward‑planning to optimise stakeholders time.
Anticipate and track key deadlines, deliverables, and obligations, ensuring stakeholders are briefed and supported in meeting them.
Attend meetings as required, capturing actions and decisions, and proactively managing follow‑up to ensure timely completion.
Manage inboxes where required, including prioritisation, drafting correspondence, summarising documents, and escalating matters appropriately.
Manage incoming and outgoing communications, including calls, emails, reports, and written correspondence.
Wider Team & Business Support
Own meeting management end‑to‑end where required, including scheduling, agenda circulation, minute‑taking, action tracking, and follow‑up against agreed deadlines.
Arrange complex travel itineraries, bookings, meetings, and transfers, ensuring seamless travel and adherence to internal travel processes.
Ensure all travel is accurately recorded in the travel tracker and that required processes and approvals are followed.
Process expenses and invoices accurately and promptly, ensuring compliance with internal policies.
Provide administrative support to designated functional teams on a lighter‑touch basis, as required.
Establish and maintain effective working relationships with key internal stakeholders, acting as a collaborative and reliable partner.
Work closely with EA and Assistant peers to coordinate meetings, projects, deadlines, and shared priorities.
Identify opportunities to improve administrative processes, systems, and ways of working to enhance efficiency and effectiveness.
Provide cover for peers during periods of leave or sickness, ensuring continuity of support.
Be available for on‑call support during peak periods or urgent situations, as required.
Skills & experience
Experience in a similar role or corporate environment.
Experience working with MS Office (Outlook, Word, Excel, Powerpoint)
Discreet and trustworthy when handling confidential information.
Excellent oral and written communication skills.
Proactive and able to take initiative to anticipate needs and solve problems.
Understanding of operational systems and processes to facilitate efficient workflow.
Other
The Fidelis Partnership Ethos
At The Fidelis Partnership, we aim to be different while making a difference.
We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.
Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.
Diversity, Equity & Inclusion
Diversity & Inclusion in the workplace
Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
We aim to maintain a focus on equal opportunities across all stages of hiring process
We measure and minimise the pay gap where possible.
Bring Your Whole Self to Work
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.
To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact fidelis@avenciaconsulting.com to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
