The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.
Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.
The role
The Analytics Product Engineering team at The Fidelis Partnership (TFP) builds and manages a bespoke analytical platform that powers our partnership-driven business model. We combine actuarial expertise with advanced technology to deliver innovative, scalable solutions.
The Test Automation Lead partners with squads across The Fidelis Partnership’s Analytics product engineering team, employing test automation approaches and tools to ensure that the quality of our key analytics products are maintained and improved.
You will work to ensure a high degree of accuracy and quality during testing activities throughout product development lifecycles, including automating functional testing, smoke tests, regressions, supporting bug hunts and investigations. You will take ownership of the automated testing agenda, working with product owners, delivery leads and software/data engineering SMEs to define and execute the testing roadmap.
Your work will involve coordinating all aspects of automated testing, from UI/UX to backend system performance. You will be operating in a predominantly Microsoft tech stack environment with a mix of on-prem and cloud (Azure) hosting.
Key accountabilities
Define and execute a test automation strategy and maturation roadmap in alignment with product roadmaps.
Identify the tooling required to support the strategy and roadmap.
Run proofs of concept; establish evaluation criteria and demonstrate that selected tools are fit for purpose and aligned to best practice.
Maintain a continual focus on long-term technology effectiveness, simplicity of solutions, and appropriate controls.
Maintain and enhance existing test frameworks, tooling and QA practices across multiple product engineering squads.
Develop reusable test scripts, procedures and documentation for wider team adoption.
Guide product engineering squads in the design, creation, and execution of comprehensive automated test plans for features and products in development.
Promote a Quality First mindset and embed this within team culture.
Act as the team’s quality expert, providing direction on appropriate QA approaches and contributing to the ongoing evolution of the QA process.
Embed automated testing practices and tooling across DevOps, CI/CD and change management processes.
Promote the value, benefits and effectiveness of automated QA approaches across the wider organisation.
Help foster a supportive, accountable and high-performing engineering environment that reflects company culture and drives technical excellence.
Partner with product leaders, delivery leads, engineers and central IT to understand the technology landscape and prioritise testing activity for maximum impact.
Work closely with developers and delivery leads to define and align testing strategies for new features and product changes.
Develop a thorough understanding of the industry, products and services to support effective quality assurance.
Keep stakeholders informed on progress, activity and work status, acting as a key point of contact for QA-related matters.
Planning, Metrics and Delivery Support
Gather quality metrics and provide clear reporting on automation execution results.
Monitor the efficiency and coverage of test automation and help optimise delivery.
Provide regular progress updates and define and report on KPIs, objectives and key results.
Estimate effort for projects and tasks, working closely with technical and business teams as needed.
Skills & experience
Academic Qualifications and CPD
Bachelor’s degree, or equivalent, in a relevant field.
ISTQB certification preferred, with a commitment to continuing professional development.
Professional Experience
At least 7 years’ experience in QA automation within a large enterprise or regulated environment is required.
Strong track record of designing and maintaining automated tests, frameworks and QA processes.
Experience improving processes and working effectively across teams.
Technical Skills and Tooling
Experience with tools such as SpecFlow, Postman, Scalar/Swagger and Leapwork.
Working knowledge of SQL and foundational C# .NET skills, for diagnostic investigations and tool development.
Experience with supporting tools such as Jira, TestRail and Azure DevOps.
Understanding of performance testing concepts and tools such as JMeter.
Good UX and UI awareness, with the ability to design effective test cases.
Methods and Ways of Working
Strong understanding of test methodologies and frameworks, including BDD and TDD.
Fluency and comfort working in Agile/Scrum environments.
Maintains high quality standards and sound engineering discipline.
Pragmatic and innovative in solving business problems.
Able to maintain a high bar for quality and apply strong engineering standards.
Drives and supports innovation in a pragmatic and effective way to meet business needs.
Professional and Interpersonal Strengths
Excellent written and verbal communication skills, with the ability to influence and collaborate across teams.
Strong stakeholder management, organisational and time-management skills.
A collaborative, motivated and customer-focused approach.
Passion for building high-quality software products.
Meticulous attention to detail.
Other
The Fidelis Partnership Ethos
At The Fidelis Partnership, we aim to be different while making a difference.
We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.
Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve
Diversity, Equity & Inclusion
Diversity & Inclusion in the workplace
Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
We aim to maintain a focus on equal opportunities across all stages of hiring process
We measure and minimise the pay gap where possible.
Bring Your Whole Self to Work
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.
To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact fidelis@avenciaconsulting.com to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
