The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.
Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.
The role
The Pine Walk Underwriting Governance Manager is responsible for ensuring that underwriting across our Pine Walk MGA cells operates within a disciplined, well-controlled framework. Leading a small team, you will provide oversight and challenge to underwriters while embedding effective internal controls that support the business’s commercial ambitions, satisfy capacity provider requirements, and meet regulatory standards. The role demands both hands-on delivery and the ability to influence, working closely with senior underwriters and other control functions in a collaborative, fast-paced and entrepreneurial environment.
Key accountabilities
Governance & Oversight
Develop, implement, maintain and oversee the underwriting governance frameworks for each of the Pine Walk cells.
Ensure that all underwriting authorities are reviewed on an annual basis.
Develop, implement and coordinate the Right of First Refusal (‘ROFR’) process on behalf of each of the Pine Walk cells with the Fidelis IG, ensuring that an accurate record of the current agreed ROFR is maintained by TFP and verifying that all underwriting activities comply with the agreed ROFR position.
Develop, implement and coordinate the risk appetite and allocation process across all capacity providers for TFP, ensuring that an accurate record of the current agreed risk appetite of all capacity providers is maintained by TFP and the Pine Walk cells, and verifying that all risks are underwritten in line with the risk appetite of the capacity provider
Provide oversight and challenge of the quarterly EPI review process
Conduct file reviews, thematic audits, and quality assurance activities across all lines of business, providing actionable feedback.
Support the Head of UW Governance, the Pine Walk COO and the CEOs/CUOs of each of the Pine Walk cells in aligning the business plans of the Pine Walk cells with governance requirements and the risk appetites of capacity providers.
Internal Controls
Design and maintain underwriting-related internal controls within the Pine Walk cells, ensuring effective monitoring and assurance across delegated authority and binder arrangements.
Partner with Actuarial, Operations, Finance, Compliance, and Risk to ensure controls are aligned across the business and embedded into operational processes and systems.
Contribute to the Internal Controls Framework and ensure underwriting governance is integrated into TFP’s wider risk and control environment.
Monitoring & Reporting
Produce insightful MI and governance reporting for senior management.
Design and embed process improvements to enhance data quality for Underwriting Governance and Excellence, resolving any operational report issues.
Escalate issues, breaches, and emerging risks promptly, offering pragmatic recommendations and tracking resolution.
Maintain oversight of action plans arising from governance reviews, audits, or internal control assessments.
Policy & Training
Develop, implement and maintain underwriting policies, procedures, and guidelines to reflect evolving business models, the requirements of our capacity providers, and market best practice.
Deliver targeted training and workshops for underwriting teams to embed governance expectations and improve underwriting discipline.
Contribute to the development of underwriting system controls and digital tools.
Team Leadership
Manage, coach, and assist in the development of a small team, setting clear objectives and fostering accountability.
Encourage knowledge sharing, continuous learning, and a collaborative approach to problem-solving.
Balance task oversight with hands-on involvement in high-priority governance reviews and control projects.
Stakeholder Engagement
Act as a trusted partner to underwriting teams, helping them navigate governance requirements without stifling innovation or commercial execution.
Build strong relationships with our partners, including our capacity providers, Lloyd’s, and regulators, representing TFP in governance discussions and audits.
Collaborate with internal stakeholders.
Skills & experience
ACII (or significant progress towards) preferred.
Strong knowledge of specialty insurance classes and delegated authority arrangements.
Minimum of 10-15 years’ experience in underwriting governance, delegated authority oversight, quality assurance or internal control within the Lloyd’s or London Market.
Excellent organisational skills with proven ability to manage a high volume of disparate tasks and projects.
Ability to balance governance and commercial priorities in a dynamic, entrepreneurial MGA environment.
Excellent stakeholder engagement and influencing skills across underwriters, capacity providers and other departments within TFP, together with strong interpersonal skills in order to work effectively and professionally with diverse groups at all levels across the business.
Excellent written and oral communication skills and the ability to manage difficult conversations.
Strong analytical and reporting skills, with the ability to translate complex issues into clear insights and recommendations, then implementing action to resolve these issues within tight deadlines.
Track record of managing and developing people in a governance, risk, or control function.
Demonstrable experience of working in fast paced environments with the ability to problem solve and react quickly to changing priorities.
Other
The Fidelis Partnership Ethos
At The Fidelis Partnership, we aim to be different while making a difference
We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.
Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.
Diversity, Equity & Inclusion
Diversity & Inclusion in the workplace
Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
We aim to maintain a focus on equal opportunities across all stages of hiring process
We measure and minimise the pay gap where possible.
Bring Your Whole Self to Work
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.
To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact fidelis@avenciaconsulting.com to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
